How Can We Help?

Yes. Scanning items and getting disposal instructions costs nothing. We offer an optional Pro upgrade for power users who want unlimited history, offline mode, and priority support—but the core app is free forever.

We currently have district-specific rules for all 25 Seoul districts. Other major cities use our general Korea guidelines, which are accurate about 90% of the time. We're actively adding Busan, Incheon, and Daegu next.

Our AI has been trained on 100,000+ images of products commonly found in Korean households and performs well on standard items like food packaging, bottles, and electronics. For unusual items, you can search our database of 10,000+ items or ask the community.

English and Korean, with more coming. All instructions are written by native speakers—no awkward machine translations. You can switch languages anytime in the app.

Absolutely. We have restaurant owners, cafe operators, and office managers using Bin Buddy daily. The Pro plan includes features designed for commercial waste management. Contact us for team pricing if you need multiple accounts.

Bin Buddy is completely free for personal use. You can scan unlimited items and get disposal instructions at no cost. The optional Pro subscription adds features like scan history, offline mode, and priority support for power users.

Fines for improper disposal in Korea range from ₩100,000 to ₩1,000,000. Your building management or neighbors may also leave notices on improperly sorted trash. Bin Buddy helps you avoid this by telling you exactly which bag and bin to use.

Currently, scanning items requires an internet connection since the AI processes images in the cloud. Offline mode is coming soon, which will let you download your district's rules and use the app without internet for common items.

No. Bin Buddy is designed with privacy first. Photos are processed for item identification and deleted immediately. No accounts are required, no personal data is collected, and all scan history is stored locally on your device.

Korea has one of the strictest and most detailed recycling systems in the world. Waste must be sorted into specific categories (general waste, recyclables, food waste, large items) using designated color-coded bags that vary by district. Each of Korea's 250+ local governments has slightly different rules.

Yes, that's exactly what Bin Buddy was built for. All instructions are provided in English. You don't need to read Korean labels or understand Korean recycling symbols—just point your camera at the item and the app tells you what to do.

We're working on offline mode, collection day reminders, a searchable recycling encyclopedia with 10,000+ items, community Q&A features, and expanded city coverage beyond Seoul. We ship updates every two weeks.